Rental Heroes

Rental Heroes helps property managers automate and reduce tenant requests, including maintenance. Their product is an AI-powered chatbot called “Alex”, which communicates directly with tenants and takes care of the transactional “busy work”.

The problem:

This disruptive proptech company had developed the most advanced chatbot on the market for the rental space but could not manage to generate qualified opportunities via online marketing that would convert and increase these core metrics

The solution:

After completing the market research process and incorporating the offering and positioning developed improvements, we saw results at every conversion point.

The result:

• Cost Per Lead decreased by 56%.
• Customer Presentation to Customer Acquisition improved 22%.
• Previous sales funnel required an average of 8 touch points before converting a lead. After implementing market research findings, this number was reduced to 5.